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Shipping & Returns

Delivery Information

Welcome to our delivery information section. Here, we provide clear details about our shipping methods, packaging, and associated costs. We believe in transparent and reliable delivery services to ensure customer satisfaction.
 
This is the second paragraph of our delivery information. Feel free to add your own text and customize this section to provide more insights into our delivery policy and any additional details you'd like to share with our customers.

Return & Exchange Policy

 We accept the return of all products with the following exceptions:-

  • Software based products (CD, DVD and downloads) and software licenses

  • New items that have been calibrated prior to shipping

  • Specialist items ordered specifically and not normally stocked

Returns will be accepted as long as:-

  • Goods are returned undamaged and in there original packaging

  • All accessories and manuals are present and in there original condition

  • Equipment is in its original condition as sold

Please note, we reserve the right to charge a restocking fee in certain circumstances. please contact our Customer Services team for more information.  

Alpha Electronics Store

Phone Numbers

Northern - 01942 886 993

Wales & West - 01633 853 803

Southern - 01622 690187

Customer Information

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